Responsible Gaming

Gamble for entertainment

Online gambling can be enjoyable when it is kept within your personal limits. However, every form of gambling involves risk, and there is no guaranteed way to win. Outcomes are determined by chance, and previous results do not predict future results. A winning streak does not mean that a future win is more likely, and a loss does not mean that a win is due.

Before you start, decide how much time and money you are comfortable spending. Only use money that you can afford to lose after essential expenses and financial commitments have been covered. Never use rent, mortgage payments, bills, savings intended for important needs or borrowed money for gambling. Do not gamble to recover losses, improve your mood or escape from personal difficulties.

• Set a gambling budget before you play and keep to it.
• Set a time limit and take regular breaks.
• Keep gambling separate from everyday spending.
• Avoid gambling when you are upset, tired, under the influence of alcohol or affected by medication.
• Do not chase losses or increase bets to try to win money back.
• Remember that gambling is not a reliable source of income.
• Keep your account details private and do not allow another person to gamble through your account.

It can also help to keep a record of your deposits, wagers and time spent playing. Reviewing your activity may make it easier to recognise when gambling is taking more time or money than you intended.

Tools for safer gambling

Spinsy Casino may provide account features that help you manage your play. Depending on the service and applicable requirements, these features may include deposit limits, wagering or spending limits, session reminders, reality checks, account activity information, cooling-off periods and self-exclusion. Availability and settings may vary, so review the options shown in your account or contact customer support through the available website channels.

Deposit and spending limits

A deposit limit can help you control how much money you add to your account over a selected period. Choose an amount that fits comfortably within your budget. Once a limit is applied, changes may be subject to a delay or other applicable requirements. A limit is a planning tool, not a guarantee that gambling will remain affordable, so continue to monitor your overall spending.

Time reminders and breaks

Long sessions can make it harder to keep track of time and spending. Use available reminders to check how long you have been playing, and take regular breaks away from the screen. If you feel distracted, frustrated or unable to stop, end your session and consider taking a longer break from gambling.

Cooling-off and self-exclusion

A cooling-off period lets you pause gambling for a chosen period. Self-exclusion is a stronger restriction that prevents access to gambling for a specified period or until the relevant process has been completed. If you believe gambling is becoming difficult to control, self-exclusion may be an appropriate step. During self-exclusion, do not try to open another account or use another person's account. Restrictions may apply across related services where required.

If you request a limit, cooling-off period or self-exclusion, read the instructions carefully and make sure you understand when the restriction starts and how long it applies. You should also consider blocking gambling payments through your financial provider, removing gambling applications and asking someone you trust to support you.

Recognising signs of concern

Problem gambling can affect anyone, regardless of age, income or experience. It may develop gradually, and people do not always recognise the signs at first. Consider taking a break and seeking support if gambling is affecting your finances, relationships, work, studies, sleep or wellbeing.

• Spending more time or money gambling than you planned.
• Increasing your bets or deposits to achieve the same excitement.
• Trying to win back money after a loss.
• Feeling restless, irritable or anxious when you cannot gamble.
• Hiding gambling activity or being dishonest about losses.
• Borrowing money, selling possessions or missing payments because of gambling.
• Neglecting work, study, family, friends or other responsibilities.
• Thinking about gambling repeatedly or finding it difficult to stop.
• Gambling to cope with stress, loneliness, sadness or other problems.
• Continuing to gamble despite negative financial, social or emotional effects.

If any of these signs feel familiar, you are not required to manage the situation alone. Stop playing where possible, avoid making further deposits and speak with a qualified gambling support service or health professional. Talking to a trusted friend or family member can also provide practical support and accountability.

If gambling is causing serious financial stress, consider contacting a free financial counselling service in Australia. A financial counsellor can help you review debts, prioritise essential expenses and understand available options. If you feel unsafe, overwhelmed or at risk of harming yourself, contact emergency services or a crisis support service in your area immediately.

Our approach and your responsibilities

Spinsy Casino aims to provide information and account tools that support informed decision-making. We may monitor account activity for indicators of harmful or unusual gambling behaviour and may contact players where appropriate. We may also apply restrictions, request information or take other steps in accordance with applicable laws, regulations and internal procedures. These measures cannot identify every concern, so players remain responsible for monitoring their own gambling.

You must provide accurate information when creating and using an account, comply with applicable age and identity requirements, and follow the site's terms and conditions. Gambling is only permitted where it is lawful for you to participate. You should check the rules that apply to your location before accessing online gambling services. Do not permit minors or other people to use your account.

Promotions, bonuses and other offers should never be used as a reason to gamble beyond your budget. Read the relevant terms before accepting an offer, including any conditions that may apply. Promotional value is not free money and may involve restrictions. If an offer encourages you to spend more than you intended, decline it and consider using a break or self-exclusion option.

For help with account limits, breaks, self-exclusion or responsible gaming features, use the customer support options available on the Spinsy Casino website. For independent assistance, search for recognised Australian gambling support, counselling and financial counselling services. Support is available, and asking for help early can make it easier to regain control.